Refund Policy

PRO is a one-time purchase with no automatic renewal. You conclude the contract with us (Oleksii Hyria, see the Terms); payment is accepted by Link (Stripe).

1. Right of withdrawal: 14 days and when it is lost

As a general rule you have 14 days to withdraw from the purchase without giving a reason (art. 27 ustawy o prawach konsumenta).

PRO is activated immediately. Before payment we ask you to confirm that you want access immediately and understand that once it begins you lose the right of withdrawal. After payment this confirmation is sent to your e-mail. From then on the right of withdrawal no longer applies (art. 38 ust. 1 pkt 13).

2. When we refund in any case

• PRO was not activated after a successful payment and we could not fix it.
• The Service does not conform to the contract (a promised feature does not work, etc.) and we did not fix it within a reasonable time: you can demand a price reduction or withdraw from the contract with a refund (art. 43m, 43n).
• A double or mistaken payment.

3. Refunds through Link

Separately from us, Link, through which you paid, handles refund requests under its own rules, including within 60 days of payment where the purchase was not received or is significantly not as described. Contact: https://support.link.com/topics/sold-through-link.

Link's rules do not limit your rights under this Policy or the law.

4. How to contact us

Write to support@pltest.app: what happened, the payment date, your Telegram or account e-mail. We will reply within 14 days by e-mail.

5. How the money is returned

By the same method you used to pay, without undue delay and no later than 14 days from the day we agreed to the refund (art. 32 ust. 1–2). The refund includes the tax paid.

6. Contact

support@pltest.app · +48 880 630 411 · ul. Wiedeńska 20A, 66-400 Gorzów Wielkopolski, Polska